Frequent Asked Questions

Frequently Asked Questions


What is MaxiCab Airport Transport?

MaxiCab Airport Transport offers reliable, spacious, and comfortable pick-and-drop services to and from Changi Airport. Ideal for families, tourists, and groups, our modern fleet and professional drivers ensure a smooth and hassle-free travel experience 24/7.

Why should I book a Maxi Cab Airport Transport?

Booking a Maxi Cab Airport Transport ensures a comfortable, convenient, and stress-free journey. You’ll enjoy spacious seating, reliable pick-ups and drop-offs, professional drivers, and 24/7 service—perfect for families, groups, and travelers with luggage.

Can I pay directly to the driver?

Yes, you can pay directly to the driver. Maxi Cab Airport Transport accepts cash and other convenient payment methods upon arrival, making your booking process simple and hassle-free.

Would you charge extra if my flight has been delayed?

No, we won’t charge extra for flight delays. Maxi Cab Airport Transport provides complimentary waiting time and monitors your flight landing, so your driver will adjust the pickup accordingly without additional charges.

Can I pay using my credit card to the driver?

Yes, you can pay using your credit card directly to the driver. Most of our Maxi Cab Airport Transport drivers are equipped with portable card terminals to make your payment smooth and convenient.

What is the minimum advance booking and the maximum advance booking period?

The minimum advance booking for a Maxi Cab must be made at least 1 day before your required pickup time. The maximum advance booking period is up to 3 months in advance, giving you flexibility to plan your trip ahead of time.

Can I request all front facing seats?

Yes, we will arrange that for you and ensure everything is prepared for a smooth and hassle-free pickup.

Can I transfer my items without any passenger inside?

No, at least one passenger must be in the cab together with the items. This is required for security purposes, and we appreciate your understanding.

Do you provide booster seats for kids?

Yes, we do provide booster seats. Please mention this request in the special requirements section during your booking or send us a separate email. An additional charge of SGD 10 per seat applies.

Can I book the Maxi Cab for a certain period and I want the driver to be with me the entire booked time?

Yes, you can book a Maxi Cab for Hourly Disposal, with a minimum booking of 2 hours.

Can I order a Maxi Cab for Wheelchair Transfer? Do you provide the ramp?
Yes, we do at no additional cost.